RG&E and NYSEG have been ordered by state regulators to invest nearly $4 million into improving their response to a major power outage. This comes after the State’s Department of Public Service found fault with both companies’ response to the March, 2017 wind storm.
That storm took out power to some 170,000 people. The state found it took too long to get the power back on, and customers weren’t kept informed using the latest technology. They found both utilities failed to implement their own emergency response plans properly.
The money will come from corporate profits, not ratepayers.