With power back on in the majority of the Rochester area, people are starting to ask about cable and internet service.
Time Warner-Spectrum says the majority of its service has come back when power was restored…but the company knows there’s been damage to the system. A spokeswoman says cable technicians aren’t allowed into an area until all power work has been completed and it’s been declared safe for them to work. All damaged utility poles have to be replaced and cleared before cable techs can climb them and get to their own connections. That all has to be done before cable can come in and see how bad things are.
Cable has repair teams and supplies pre-staged as best they can so they can start work as soon as they get the “all clear.”